Privacy Policy

Effective Date: September 2025

At Blue Peak Couriers, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

1. Information We Collect

We may collect the following types of information:

Personal details (name, phone number, email address, billing/shipping addresses)
Account information (login details, account preferences)
Shipment information (package details, tracking numbers, customs forms)
Payment information (credit/debit card or other payment details)
Technical information (IP address, device/browser type, cookies)

2. How We Use Your Information

Your information is used to:

Provide courier, shipping, and logistics services
Process payments and invoices
Send tracking updates and notifications
Improve our website, customer support, and services
Comply with customs, legal, and regulatory requirements

3. Sharing Your Information

We do not sell your information. We may share your data with:

Service providers & logistics partners (airlines, shipping companies, customs authorities)
Payment processors for secure transactions
Legal authorities when required by law

4. Data Security

We use encryption, secure servers, and restricted access to protect your data. While we take all reasonable measures, no online service is 100% secure.

5. Cookies

Our website uses cookies to enhance user experience, track performance, and personalize content. You may disable cookies in your browser, but some site functions may not work properly.

6. Your Rights

As a customer, you have the right to:

Access and review your data
Request corrections to inaccurate information
Request deletion of your personal data (subject to legal and customs regulations)
Opt out of marketing communications

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

8. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us:

📧 privacy@bluepeakcouriers.com
📞 (876) 855-7751
📍 Blue Peak Couriers, 90b Redhills Road Shop #4, Kingston 10, Jamaica